Refund policy

PLEASE READ ALL POLICIES THOROUGHLY, so that you make an informed purchase.Thank your for your interest in shopping with us. We appreciate your business

RETURNS:

  • All orders placed under promotion or with the use of discount codes is FINAL SALE. THERE ARE NO EXCEPTIONS.
  • All returns must be placed within three days of receiving order. 

  • All accessories are FINAL SALE. THERE ARE NO EXCEPTIONS.

  • For refunds we must receive your item within 7 days of you receiving your item(s). Any returns after that 7 day mark will only be eligible for store credit.

  • All returns that are processed for a store credit or refund of the purchase price of the item/s exclusive of original shipping charges. All shipping fees are excluded from merchandise credit or refund should the customer choose to return an item.

    RETURN SHIPPING is the Responsibility of the customer. 

Return INSTRUCTIONS

  • Must email jessiesclosetboutique@gmail.com for return approval.

  • Please include your order number in the initial email.

  • Merchandise must be returned within 10 days of receipt.

  • Merchandise must be unworn with original tags ON the item.

  • Please follow washing instructions on your items. 
  • All accessories are final sale.

  • All Sale/Clearance/Promotional Items are FINAL SALE.

Store Credit:

  • Store Credit can only be used online at our website, www.jessiesclosetboutique.com.

  • Store Credit is Non-Transferrable.

  • Store Credit will be processed within 24-48 hours of receipt of the item.

  • Maintain track of your return parcel. 

  • Store credit is issued after your returned is scanned "PICKED UP"

  • Maintaining track of status is the responsibility of the customer.

  • Store Credit does not expire.

  • Store Credit is accessible via your customer account. If you did not create a customer account you may access your store credit by using the same email at checkout as on your original order.

DAMAGES:

  • In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
  • You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored. 

 

Jessie's Closet Boutique business hours:

Tuesday-Friday 12pm-6pm

Saturday-Sunday 11am-5pm

Expect a response to your email between 24-72 hrs 

 If you need to exchange or have issues with your order. Please email us at jessiesclosetboutique@gmail.com

 For more information regarding store credit please contact Customer Care :

jessiesclosetboutique@gmail.com